AI is Coming Fast-3 Initial Impacts In Your Workplace and On Your Employees
The percentage of the workforce that AI will impact is difficult to estimate, as it depends on several factors, such as the rate of technological advancement and how businesses choose to implement AI. However, some estimates suggest that AI could impact up to 80% of jobs in the next 20 years. A study by the McKinsey Global Institute found that 45% of the tasks humans perform in the US economy could be automated by 2030. The following are three impacts in your workplace and on your employees.
1. Automation of tasks - Artificial Intelligence (AI) is already being used to automate many tasks in the workplace, such as customer service, data entry, and scheduling. In the next 18 months, we expect to see even more automation, freeing employees to focus on more creative and strategic work. The advent of AI could decrease stress and burnout, as employees will have fewer repetitive and mundane tasks. However, it could also lead to job losses, as some positions become obsolete.
2. Increased data analysis - AI will analyze large amounts of data, which can help businesses make better decisions. This could lead to new opportunities for employees skilled in data analysis. However, it could also increase pressure on employees to perform well, as leaders will more closely scrutinize their employees' decisions.
3. Improved collaboration - AI will improve collaboration among employees. For example, AI-powered chatbots can answer questions and support employees, even when working remotely. Quick access to help could lead to a more efficient and productive workplace, as employees get the help they need when needed. However, it could also lead to increased isolation, as employees may feel like they are not as connected to their colleagues.
Here are some of the mental and emotional impacts that AI could have on employees:
1. Anxiety - Some employees may feel anxious about the potential for job losses or the increased pressure to perform well.
2. Stress - The increased use of AI could pressure employees, as they may feel like they need to keep up with the latest technologies.
3. Isolation - The increased use of remote work and AI-powered chatbots could lead to feelings of aloneness for some employees.
It is crucial for businesses to be aware of these potential impacts and to take steps to mitigate them. Business leaders that fail to take action today will fall further and further behind their competition as AI gains momentum.
About the Author
John Seville is an entrepreneurial technology and business leader. He has successfully launched four businesses during his career, Computer Consultants of Colorado, Chief Technology Consultants, (the) Center for Transformative Coaching, and his most recent venture, Ascent Leadership Group, which he started in 2018 and serves as the Managing Principal. In addition to his entrepreneurial ventures, John has served in multiple corporate CIO and COO roles. In 2013, the Denver Business Journal (DBJ) and the Society for Information Management (SIM) nominated John for the Colorado CIO of the Year award. Connect with John by emailing him at john.seville@AscentLeadershipGroup.com.